Conferences that solve current IT challenges

IT Infrastructure & Operations Management

Conference location: Donald E. Stephens Convention Center Rosemont (O'Hare) Illinois

Strategies to help IT best align operations and infrastructure management to business needs

September 8, 2016


7 CPE / 0.7 CEU / CISSP / 7 PDU Credits Awarded



IT departments are facing greater pressure make better use of their existing resources to help move the business forward. In this one day conference attendees will learn how to make sure their Infrastructure and Operations organizations are operating optimally.

What You Will Learn

In this one day conference attendees will learn:

  • Infrastructure: Transforming the IT Operating Model for Better Business Alignment

  • How to Achieve a Customer-Centric View in an Omnichannel World

  • 21st Century Data Center

  • Journey to the Programmable Data Center: Modernizing our Data Centers – Strategy and Approach

  • Building for the Future: Agile, Lean and DevOps in IT Operations

  • Avoiding the Pitfalls to IT Operations Management Success (Panel Discussion)

Conference Program

8:00am - 9:00am - Registration and Continental Breakfast



Infrastructure: Transforming the IT Operating Model for Better Business Alignment

Douglas A. Smith, Manager of Infrastructure Configuration Management and Knowledge Management, Health Care Service Corporation

Optimizing infrastructure resources, streamlining operations and becoming a strategic business partner is what most IT Departments strive for. However, a key challenge that most are presented with is the need to be able to move out of firefighting mode and into a dynamic optimized workload so that they can work towards becoming that strategic business partner. This is not always an easy task. If properly strategized, streamlining key repeatable processes and aligning IT’s service delivery process can bring IT departments out of firefighting mode and lead them into a successful dynamically optimized IT infrastructure.

In this session topics that will be covered will include:

  • New Industry Realities
  • Making a Case for Change
  • Future State Architecture and Guiding Principles
  • Strategic Imperatives
  • “As A Service”
  • Tying it all together

10:00am -10:30am - Refreshment Break



How to Achieve a Customer-Centric View in an Omnichannel World

Bryan Whitmarsh, Senior Technical Consultant, CA Technologies 

Today, our customers are interacting with our business and services through mobile, web and increasingly via wearables. It is critical to understand and improve the user experience we are providing across all of these app channels. Are our customers getting good value from our apps? How are they interacting with us? How can we deliver more value via the channels and devices most important to our users? To stay competitive, you need to deliver great experiences to your users, quickly, securely and efficiently across all channels. Discover how a customer-centric view of your customer experience empowers you to understand your users, quickly identify issues and deliver more business value via apps through the omnichannel.



21st Century Data Center

David A. Chapa, Managing Partner, CTO, Elovate, LLC 

Since 2008, there has been this veil of mystery around cloud. With mystery came doubt and assumptions. The reality is cloud is nothing more than compute, storage, and network in someone else’s data center. This session is based on the mini-book currently in progress by David A. Chapa, Managing Partner & CTO for Elovate, LLC. Too often when new terms or buzzwords are thrown about, there is a race of early adopters who grab on to the vision, or attempt to deploy the strategy, while the rest of us sit back to watch and learn. Cloud is one of those terms, ideas, concepts, solutions. The problem is, when talking about the “next generation” data center or the 21st century data center, it is important to take a holistic view of this project or initiative. Believe it or not, this session is not about reasons why you should abandon ship and send everything to the cloud, quite the contrary. We will look at trends in the market, technologies being adopted, and how your peers are leveraging both an on premise and off premise architecture. Today IT must be more agile, and the solutions it offers need to be efficient with built in resiliency or redundancy in order to avoid the spread of shadow IT, one of the threats the business faces on a daily basis.

In this session you will learn:

  • What defines a 21st century data center?
  • How to manage this critical initiative?
  • Building a business case to gain executive commitment

12:30pm - 1:30pm Luncheon



Journey to the Programmable Data Center: Modernizing our Data Centers – Strategy and Approach

Geremy Reiner, Director of Strategic Infrastructure, PSC Group, LLC  

Many of us still have legacy environments and budget constraints. The promise of the Software Defined Data Center, or Programmable Data Center, is in the press almost daily. Yet, we have to manage our own journey to modernize our data centers in alignment with our business objectives and budgets, despite the hype and promise of the early market solutions. Let’s explore options to successfully plan for this journey to modernize our data centers in concert with our business priorities and IT budget realities.

2:30pm - 3:00pm - Refreshment Break



Connect & Protect: Building a Trust-Based Network for Business-Critical Apps and IoT/Mobility

Jeff Wankel, Systems Engineer, Aruba, a Hewlett Packard Enterprise company

With the surge of smart and IoT devices connecting to enterprise networks, conventional security methods for secure mobile access are not enough. Discover why technologies like deep packet inspection, firewalls, MDM and network access control must work together to ensure accurate policy enforcement for Wi-Fi and wired. In this session, you will learn about how all security components working together will play a pivotal role in connecting and protecting the diverse range of devices that make up today’s mobile enterprise. We will also review advanced network policy management tools for interrogating IoT devices, defining user and device privileges, and determine whether or not they should be who and what are allowed to connect - in the office and out.






Avoiding the Pitfalls to IT Operations Management Success (Panel Discussion)

David Klauser, Director, Infinidat
Bernie O'Connor, Director, Information Technology, Anixter
Joe Kocinski, Data Center & Enterprise Systems Manager, Ace Hardware Corporation
James Mountain, System Architect, Palmer College of Chiropractic
Eric Schroeder, Sr. Director Global WAN & DC Network Service, Americas Service Delivery, Aon
and other professionals from IT departments

In this session attendees will learn from enterprise IT operations and infrastructure management professionals as how they are avoiding pitfalls to achieve IT operations success.

Conference Price: $289.00 per person

Each attendee will receive a certificate awarding 7 CPE credits for CISSP continuing education, in addition to 0.7 CEUs and 7 PDUs. CISSP is a registered certification mark of (ISC)², Inc.


As is always the case at CAMP IT Conferences events, the talks will not include product presentations.  During the continental breakfast, coffee breaks, and the luncheon break you will have the opportunity to informally meet representatives from the following sponsoring companies, who have solutions in the area of the conference.